Billing Policy

Welcome to brighty.shop! This Billing Policy outlines the terms under which we process your payments and orders on our website. By placing an order, you agree to the following terms:

Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Apple Pay, Discover, Google Pay, Maestro, Diners Club, Union Pay, JCB.

  • Secure Payment Options: Other secure solutions may also be available at checkout.

All payments are processed in British Pounds (£).

Payment Process

  • Fund Authorization: When you place an order, the full amount is authorized on your selected payment method and charged once the order is processed.

  • Order Confirmation: After your order is confirmed, you will receive an email detailing the purchased items, selected delivery method, and billing information.

Accuracy of Payment Information

You agree to provide accurate, complete, and up-to-date purchase and account information for all orders made on our website.
If any changes occur, you must promptly update your payment method and contact details to avoid delays in processing your order.

Promotions & Discount Codes

  • Use of Codes: Promotional codes must be applied at checkout and cannot be applied after the order has been confirmed.

  • Non-Combining: Unless stated otherwise, promotions and discounts cannot be combined.

Refund Policy

  • Refund Timing: In case of a cancellation or eligible return, the amount will be refunded to your original payment method within 7 business days.

  • Fees: No processing or restocking fees will be applied for eligible returns or cancellations.

  • Currency: All refunds will be processed in British Pounds (£).

Payment Issues

  • Declined Transactions: If your payment is declined, we will contact you to provide an alternative payment method.

  • Security & Fraud Protection: All transactions are subject to verification to ensure your security and prevent fraud.

Contact Us

Have questions or need assistance? Our team is here to help you!

Response Time: We aim to get back to you within 12 to 24 hours.

Email : support@brighty.shop

Phone:  +447723384209

Address : 11 Devonia Road, London, N1 8JQ, United Kingdom

Working hours:

Monday - Friday: 09:00 - 18:00

Saturday - Sunday: 09:00 - 14:00